NetGalactic was audited by experienced auditors from the STQC for its implementation of Quality Management System under ISO 9001 Year 2000 version. Presumably, NetGalactic is the first company in India and one of the very few in the world to have been audited for the ISO 9001 Year 2000 draft standard.

ISO 9001 Year 2000 draft standard is an enhanced version of the current IS0 9000 standards. This new standard lays further emphasis on customer focus, customer satisfaction and process-oriented approach towards deployment of quality management system.

NetGalactic undertook the challenging task of implementing a new version of the ISO 9000 standards as it felt that the new standard would gel with its own idea of providing customer service that constantly exceeds customer expectations. A suitable policy statement supported by adequate resources, hierarchy-less organizational structure, barrier-less communication systems have helped build a strong platform for designing the customer-oriented software development processes.

NetGalactic took an innovative path towards establishing the development methodology. While the software industry is highly project-oriented, NetGalactic devised its systems to be more process-oriented to ensure that every development project undergoes the rigors of a standard development methodology. This approach has enabled NetGalactic to provide its customers with solutions that will constantly exceed their expectations.

NetGalactic's implementation of ISO 9000 standards has brought us closer to the SEI-CMM Level 3 compliance, since a common implementation strategy has been worked out. NetGalactic has been able to achieve this feat in such a brief span of time due to its focus on quality, customers and human resources.